Dentorb Success
A real person who knows your practice.
Every practice is different. On our upper-tier plans you get a dedicated success manager who listens, takes your feedback and feature requests seriously, and helps you improve your business specifically.
30-minute walkthrough.
Built for UK practices.
Your practice plan
Illustrative example
Your success manager
Next review · Thursday 10:00
Faster rota swaps
Your feature request
Reduce no-shows
Quarter goal
Recall wording tweak
Requested yesterday
Software that listens to your practice
Without Dentorb
- ✕Generic support tickets and long queues
- ✕Explaining your practice again every time
- ✕Feature ideas that disappear into a void
- ✕Software you bend your practice around
With Dentorb
- One named person who knows your team
- Regular reviews against your goals
- Every request logged, tracked and answered
- Dentorb shaped around how you work
A feedback loop built around you
Your success manager turns what you tell us into changes you can see.
Onboarding
We learn your practice first
Your success manager gets to know your team, goals and pain points, then sets Dentorb up around them.
Practice profile
Team set up100%
Rota & leave configured80%
Compliance documents60%
Growth goals agreed40%
Feature requests
Your ideas, actually tracked
Suggest a feature or tweak and see it logged, reviewed and updated, so you always know where it stands.
Your requests
Export rota to PDF
Reviewed with product team
Custom recall wording
Built for your practice
Leave approval reminders
Raised in last review
Regular reviews
Check-ins focused on results
Regular reviews look at what's working, what isn't and what to change next for your business.
Quarterly review · agenda
- What's working well
- Where the team is getting stuck
- Your goals for next quarter
- Requests and tweaks to prioritise
Priority support
Help from someone who knows you
Message or call your success manager directly, with no starting from scratch.
Support thread
Can we add a new nurse to Thursday's rota?
Done, and I've set up her training too.
Every practice is different. Your support should be too.
Plus, included
Priority support
Faster answers, from someone you know.
Phone & message
Reach your manager directly.
Product input
Your feedback shapes Dentorb.
The Dentorb platform
One platform. Everything in it.
Your team, compliance, money and growth in one connected place. Explore what else you unlock.
- Rota, leave & overtimePlan shifts, approve leave, track overtime
- My PortalSelf-service hub for every staff member
- To-do & tasksAssign tasks that land in each person's portal
- Compliant messengerAudited team messaging built for CQC
- Meetings & 1:1sRecorded, summarised and e-signed
- Anonymous VoiceLet staff raise things safely
- HR casesLog and manage HR cases properly
- Leaderboards & KPIsMonthly team rankings that celebrate progress
- Staff compliance & trainingMandatory training and documents tracked
- Practice compliancePolicies, audits and checks in one place
- Compliance newsLatest CQC and GDC updates
- Pay engineStaff payroll and dentist pay, calculated
- Debt chasingSee and recover outstanding balances
- Membership plansRun your own practice plans
- CPD Learning Centre100+ hours of CPD for all staff
- PDP assigning & trackingPersonal development plans for every clinician
- Mandatory training by roleCourses for nurses, dentists and managers
- Self-service learningStaff learn and log CPD themselves
- Files & before/aftersTagged TCO photos by treatment
- Inventory & equipmentStock, equipment, who has what
- Organic growthGoogle profile, SEO, reviews, social, content
- Social mediaMeta, TikTok and more, managed in one place
- Paid adsGoogle and Meta ads performance
- Email & SMS marketingCampaigns, automations and recalls
- Sales scriptsProven scripts and live objection handling
- Unified inboxCalls, email, WhatsApp, chat in one place
- Leads pipelineTurn enquiries into booked patients
- RecallsAutomated recall workflow
- Onboarding & migrationHands-on setup, data migration and team training
- The OrbLive now
- All featuresExplore everything
FAQs
Who gets a dedicated success manager?
Every practice on our upper-tier plans. Ask us during your demo which plan suits your practice.
Can I request new features?
Yes. Tell your success manager what would help. Requests are logged, reviewed with our product team and you're kept updated on progress.
How often do we meet?
You'll have regular reviews focused on your goals, plus direct access between reviews whenever you need help.
Is this the same as general support?
No. General support helps everyone. Your success manager is one named person who learns your practice and focuses on improving it.
Dentorb · Success manager
Meet the person in your corner.
Your practice plan
Illustrative example
Your success manager
Next review · Thursday 10:00
Faster rota swaps
Your feature request
Reduce no-shows
Quarter goal
Recall wording tweak
Requested yesterday