Dentorb Messenger
Team messaging your dental practice can prove.
WhatsApp groups on personal phones leave you with no audit trail. Dentorb Messenger tracks every message, proves who read what and exports it all for CQC.
30-minute walkthrough.
Built for UK practices.
clinical-team
reception
decon-room
managers
announcements
Acknowledgement required
Updated autoclave daily test procedure from Monday. Please read before your next session.
Dr Oliver P.
Can someone restock composite in Surgery 1?09:12Lucy B.
Patient in Surgery 2 is running 10 min late.09:20Read receipt
- Who
- Isla D.
- When
- Mon 08:41:07
- Device
- iPhone · app
- Action
- Acknowledged
Why WhatsApp isn't good enough
Without Dentorb
- ✕Practice info on personal phones, mixed with family chats
- ✕No proof anyone read an important update
- ✕Leavers keep the whole chat history
- ✕Nothing to show an inspector
With Dentorb
- Practice-owned channels for every team
- Acknowledgements with time, device and action
- Access removed the moment someone leaves
- One-click CQC export
Every message, accounted for
Fast like the chat apps your team already uses, with the tracking and control a regulated practice needs.
Acknowledgements
Proof someone read it
Mark a message as must-read. Dentorb records who acknowledged it, when, and on which device, and reminds anyone who hasn't.
Acknowledgements /Autoclave procedure
Message to task
Turn chat into action
Turn any message into a task with an owner and a due date, so nothing gets lost in the scroll.
#clinical-team
Dr Oliver P.
Suction unit in Surgery 3 is making a noise again.11:02Task created from message
Book suction service · Surgery 3
Exports
CQC-ready in one click
Export any channel or date range with timestamps, read receipts and edits, ready to hand to an inspector.
Export /CQC evidence pack
Dentorb Dental · Communications log
01 Sep – 30 Sep · 412 messages · 18 acknowledgements
Timestamps, read receipts and edits included
Same speed as WhatsApp. None of the risk.
Plus, everything a practice messenger needs
Channels by team
Clinical, reception, decon, managers.
Direct messages
Private 1:1 conversations, still audited.
Announcements
Practice-wide updates that must be read.
Search everything
Find any message or file in seconds.
Leaver lock-out
Access ends when employment ends.
Full audit trail
Edits and deletions are recorded.
The Dentorb platform
One platform. Everything in it.
Your team, compliance, money and growth in one connected place. Explore what else you unlock.
- Rota, leave & overtimePlan shifts, approve leave, track overtime
- My PortalSelf-service hub for every staff member
- To-do & tasksAssign tasks that land in each person's portal
- Meetings & 1:1sRecorded, summarised and e-signed
- Anonymous VoiceLet staff raise things safely
- HR casesLog and manage HR cases properly
- Leaderboards & KPIsMonthly team rankings that celebrate progress
- Staff compliance & trainingMandatory training and documents tracked
- Practice compliancePolicies, audits and checks in one place
- Compliance newsLatest CQC and GDC updates
- Pay engineStaff payroll and dentist pay, calculated
- Debt chasingSee and recover outstanding balances
- Membership plansRun your own practice plans
- CPD Learning Centre100+ hours of CPD for all staff
- PDP assigning & trackingPersonal development plans for every clinician
- Mandatory training by roleCourses for nurses, dentists and managers
- Self-service learningStaff learn and log CPD themselves
- Files & before/aftersTagged TCO photos by treatment
- Inventory & equipmentStock, equipment, who has what
- Organic growthGoogle profile, SEO, reviews, social, content
- Paid adsGoogle and Meta ads performance
- Email & SMS marketingCampaigns, automations and recalls
- Unified inboxCalls, email, WhatsApp, chat in one place
- Leads pipelineTurn enquiries into booked patients
- RecallsAutomated recall workflow
- Dentorb AIComing at launch
- All featuresExplore everything
FAQs
Why isn't WhatsApp compliant for a dental practice?
WhatsApp runs on personal phones, can't prove anyone read an important update, and leaves practice information with staff after they leave. You also can't produce a complete record for an inspector.
What does an acknowledgement record?
Who acknowledged it, the exact time, the device and the action they took. Anyone who hasn't acknowledged gets a reminder.
Can I export messages for CQC?
Yes. Export any channel or date range with timestamps, read receipts and edit history.
What happens when someone leaves?
Their access is removed and the conversation history stays with the practice.
Can messages become tasks?
Yes. Turn any message into a task with an owner and due date. It then appears in their To-do list.
Dentorb · Compliant messenger
Move your team off WhatsApp.
clinical-team
reception
decon-room
managers
announcements
Acknowledgement required
Updated autoclave daily test procedure from Monday. Please read before your next session.
Dr Oliver P.
Can someone restock composite in Surgery 1?09:12Lucy B.
Patient in Surgery 2 is running 10 min late.09:20Read receipt
- Who
- Isla D.
- When
- Mon 08:41:07
- Device
- iPhone · app
- Action
- Acknowledged