Support & Success for dental practices.
Hands-on onboarding and dedicated support to help your practice start strong and keep improving.
01 · Support & Success
Onboarding & migration
Our dedicated onboarding team brings your practice history together, helps set up Dentorb and trains your staff for day one.
- Help moving historical data from existing systems
- Organise drives and physical files
- Practice setup and readiness checks
- Whole-team training and workshops
Your move to Dentorb
Illustrative onboarding plan
We move with you.
Your history, your team, your way of working.
Existing software & drives
Agree what comes across
Paper files & practice history
Organise and prepare for digitisation
Whole-team training
Role-based sessions & workshops
02 · Support & Success
Success manager
A named success manager who learns your practice, takes your feedback and turns it into improvements that fit how you work.
- One named person who knows your practice
- Regular reviews against your goals
- Feature requests logged and tracked
- Priority support when you need it
Your practice plan
Illustrative example
Your success manager
Next review · Thursday 10:00
Faster rota swaps
Your feature request
Reduce no-shows
Quarter goal
Recall wording tweak
Requested yesterday
The Dentorb platform
One platform. Everything in it.
Your team, compliance, money and growth in one connected place. Explore what else you unlock.
- Rota, leave & overtimePlan shifts, approve leave, track overtime
- My PortalSelf-service hub for every staff member
- To-do & tasksAssign tasks that land in each person's portal
- Compliant messengerAudited team messaging built for CQC
- Meetings & 1:1sRecorded, summarised and e-signed
- Anonymous VoiceLet staff raise things safely
- HR casesLog and manage HR cases properly
- Leaderboards & KPIsMonthly team rankings that celebrate progress
- Staff compliance & trainingMandatory training and documents tracked
- Practice compliancePolicies, audits and checks in one place
- Compliance newsLatest CQC and GDC updates
- Pay engineStaff payroll and dentist pay, calculated
- Debt chasingSee and recover outstanding balances
- Membership plansRun your own practice plans
- CPD Learning Centre100+ hours of CPD for all staff
- PDP assigning & trackingPersonal development plans for every clinician
- Mandatory training by roleCourses for nurses, dentists and managers
- Self-service learningStaff learn and log CPD themselves
- Files & before/aftersTagged TCO photos by treatment
- Inventory & equipmentStock, equipment, who has what
- Organic growthGoogle profile, SEO, reviews, social, content
- Social mediaMeta, TikTok and more, managed in one place
- Paid adsGoogle and Meta ads performance
- Email & SMS marketingCampaigns, automations and recalls
- Sales scriptsProven scripts and live objection handling
- Unified inboxCalls, email, WhatsApp, chat in one place
- Leads pipelineTurn enquiries into booked patients
- RecallsAutomated recall workflow
- Onboarding & migrationHands-on setup, data migration and team training
- Success managerYour own account manager and support line
- The OrbLive now
- All featuresExplore everything