The dental alternative to Boxly
Inbox + CRM is the starting point. Not the whole platform.
Boxly does multi-channel patient comms well. dentorb includes a unified inbox and CRM — and adds team ops, compliance, AI Receptionist and owner-grade reporting in one subscription.
Free demo.
No obligation.
Inbox
Reception · 14 open
Hannah Reid
Can I move Thursday's appointment?
Missed call · 07700 900123
Voicemail transcribed
Tom Ellis
Invisalign finance question
Website visitor
Do you take new NHS patients?
@smile.nadia
How much is whitening?
Built for UK dental practices · 10 areas, one login
Dentorb vs Boxly
Dental patient comms inbox. Dentorb is one system built around how a dental practice actually runs.
- AI Lead Router (classify, tag, assign): limited
- No AI Reporting Assistant
- Lead-source → revenue attribution: limited
- No conversion-built dental websites
- No reviews & reputation routing
- Every area of a UK dental practice in one login: people, compliance, finance, CPD, stock, growth and front desk
- CQC-ready records: audited messaging, signed-off meetings and dated compliance checks
- Self-service My Portal for every nurse, clinician and manager
- Growth tools built in: leads pipeline, recalls, email/SMS and unified inbox
- Dentorb AI coming at launch to prepare the work for your manager
Answers
Frequently asked questions
Do we have to leave our current practice management system?
No. dentorb is designed to work alongside your PMS — Dentally first, with SOE/EXACT and R4 on the roadmap. We replace the tools around the PMS (front desk, growth, comms, team ops, reporting), not the clinical record itself.
We already love our inbox. Why move?
If the inbox is all you need, stay. The reason owners switch is to consolidate: instead of paying for an inbox, a CRM, a rota tool, an HR tool, a compliance tool and a reporting tool — dentorb is one subscription.
Will we lose conversation history?
No. We import historical patient conversations during onboarding so your team has continuity from day one.
Compare
Why dental practices choose Dentorb over Boxly
The head-to-head first, then every feature across the whole Dentorb platform.
| ||
|---|---|---|
| Head-to-head · Patient comms inbox | ||
Unified inbox across channels | ||
WhatsApp Business assistant | ||
SMS, email, web chat | ||
Templates & saved replies | ||
Team-wide assignment & routing | ||
| Head-to-head · AI layer across every channel | ||
AI Lead Router (classify, tag, assign) | Limited | |
AI Reporting Assistant | ||
| Head-to-head · Private growth | ||
Lead-source → revenue attribution | Limited | |
Conversion-built dental websites | ||
Reviews & reputation routing | ||
Recalls & reactivation campaigns | Add-on | |
| Head-to-head · Team & owner control | ||
Team rota, swaps, clock-in | ||
HR, leave, payroll prep | ||
CQC compliance pack | ||
Owner KPI cockpit | ||
| Head-to-head · Integrates with | ||
Dentally SOE/EXACT and R4 on the roadmap | ||
| People | ||
Rota, leave & overtime Plan shifts, approve leave, track overtime | Not confirmed | |
My Portal Self-service hub for every staff member | Not confirmed | |
To-do & tasks Assign tasks that land in each person's portal | Not confirmed | |
Compliant messenger Audited team messaging built for CQC | Not confirmed | |
| Meetings & Culture | ||
Meetings & 1:1s Recorded, summarised and e-signed | Not confirmed | |
Anonymous Voice Let staff raise things safely | Not confirmed | |
Leaderboards & KPIs Monthly team rankings that celebrate progress | Not confirmed | |
| Compliance | ||
Staff compliance & training Mandatory training and documents tracked | Not confirmed | |
Practice compliance Policies, audits and checks in one place | Not confirmed | |
Compliance news Latest CQC and GDC updates | Not confirmed | |
| Finance | ||
Pay engine Staff payroll and dentist pay, calculated | Not confirmed | |
Debt chasing See and recover outstanding balances | Not confirmed | |
Membership plans Run your own practice plans | Not confirmed | |
| CPD Suite | ||
CPD Learning Centre 100+ hours of CPD for all staff | Not confirmed | |
PDP assigning & tracking Personal development plans for every clinician | Not confirmed | |
Mandatory training by role Courses for nurses, dentists and managers | Not confirmed | |
Self-service learning Staff learn and log CPD themselves | Not confirmed | |
| Cloud Files | ||
Files & before/afters Tagged TCO photos by treatment | Not confirmed | |
| Stock & Equipment | ||
Inventory & equipment Stock, equipment, who has what | Not confirmed | |
| Growth | ||
Organic growth Google profile, SEO, reviews, social, content | Not confirmed | |
Paid ads Google and Meta ads performance | Not confirmed | |
Email & SMS marketing Campaigns, automations and recalls | Not confirmed | |
| Front Desk | ||
Unified inbox Calls, email, WhatsApp, chat in one place | ||
Leads pipeline Turn enquiries into booked patients | Not confirmed | |
Recalls Automated recall workflow | Not confirmed | |
| Dentorb AI | ||
Boxly column based on publicly available information. "Not confirmed" means we couldn't verify it from Boxly's own materials. Spotted something wrong? Let us know.
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Dentorb vs Boxly