Dentorb Debt Chasing
Recover what your dental practice is owed, politely.
Outstanding patient balances in one list, with gentle reminders and a full history of who was chased, when and how.
30-minute walkthrough.
Built for UK practices.
Outstanding balances
23 patients · £11,940 total
Patient A. Morgan
£640 · implant review · 34 days
Patient L. Bennett
£185 · hygiene · 12 days
Patient R. Shah
£1,200 · Invisalign instalment
Patient J. Doyle
£95 · missed appointment fee
Chasing money shouldn't be awkward
Without Dentorb
- ✕Balances buried in the practice software
- ✕Reception phoning patients when they have time
- ✕No record of who was contacted
- ✕Old debts quietly written off
With Dentorb
- Every outstanding balance in one list
- Friendly reminders sent on a schedule
- Each contact logged on the patient
- Clear view of what's recovered
A calm, consistent chasing process
Set the tone and timing once, then let Dentorb keep things moving.
Sequences
Reminders that escalate gently
A friendly first message, a follow-up, then a call task for reception if needed.
Reminder sequence
Day 7 · SMS
Friendly reminder with pay link
Day 21 · Email
Follow-up with balance
Day 35 · Call task
Assigned to reception
History
Every chase on record
Messages, calls and payments sit on a timeline for each balance.
A. Morgan · £640
SMS reminder
12 Sep · delivered
Email follow-up
26 Sep · opened
Call
3 Oct · Sam W.
Overview
Know what's coming in
Track balances by age and see how much reminders recover each month.
Recovery
Outstanding
£11.9k
Recovered
£4.8k
Avg days
18
0–30 days62%
31–60 days26%
60+ days12%
Less awkwardness. More cash flow.
Plus, helpful extras
Payment links
Let patients pay online.
Payment plans
Track agreed instalments.
Reception tasks
Call tasks when needed.
The Dentorb platform
One platform. Everything in it.
Your team, compliance, money and growth in one connected place. Explore what else you unlock.
- Rota, leave & overtimePlan shifts, approve leave, track overtime
- My PortalSelf-service hub for every staff member
- To-do & tasksAssign tasks that land in each person's portal
- Compliant messengerAudited team messaging built for CQC
- Meetings & 1:1sRecorded, summarised and e-signed
- Anonymous VoiceLet staff raise things safely
- HR casesLog and manage HR cases properly
- Leaderboards & KPIsMonthly team rankings that celebrate progress
- Staff compliance & trainingMandatory training and documents tracked
- Practice compliancePolicies, audits and checks in one place
- Compliance newsLatest CQC and GDC updates
- Pay engineStaff payroll and dentist pay, calculated
- Membership plansRun your own practice plans
- CPD Learning Centre100+ hours of CPD for all staff
- PDP assigning & trackingPersonal development plans for every clinician
- Mandatory training by roleCourses for nurses, dentists and managers
- Self-service learningStaff learn and log CPD themselves
- Files & before/aftersTagged TCO photos by treatment
- Inventory & equipmentStock, equipment, who has what
- Organic growthGoogle profile, SEO, reviews, social, content
- Paid adsGoogle and Meta ads performance
- Email & SMS marketingCampaigns, automations and recalls
- Unified inboxCalls, email, WhatsApp, chat in one place
- Leads pipelineTurn enquiries into booked patients
- RecallsAutomated recall workflow
- Dentorb AIComing at launch
- All featuresExplore everything
FAQs
Will reminders upset patients?
You control the wording and timing. Messages are polite and include an easy way to pay or get in touch.
Where do balances come from?
Speak to us in the demo about connecting your practice management system or importing balances.
Is each contact logged?
Yes. Every message, call and payment is recorded on the balance timeline.
Dentorb · Debt chasing
Get paid without the awkward calls.
Outstanding balances
23 patients · £11,940 total
Patient A. Morgan
£640 · implant review · 34 days
Patient L. Bennett
£185 · hygiene · 12 days
Patient R. Shah
£1,200 · Invisalign instalment
Patient J. Doyle
£95 · missed appointment fee