Front Desk for dental practices.
Every enquiry answered, followed up and booked.
01 · Front Desk
Unified inbox
Every message from every channel in one shared inbox for the front desk.
- Email, WhatsApp, social and chat together
- Assign conversations
- Nothing slips through
- Full history per patient
Inbox
Reception · 14 open
Hannah Reid
Can I move Thursday's appointment?
Missed call · 07700 900123
Voicemail transcribed
Tom Ellis
Invisalign finance question
Website visitor
Do you take new NHS patients?
@smile.nadia
How much is whitening?
02 · Front Desk
Leads pipeline
Every lead tracked from first enquiry to booked treatment.
- Visual pipeline stages
- Follow-up reminders
- See where leads came from
- Know your conversion rate
Leads pipeline
October · 34 open leads
New
Tom Ellis
Invisalign · Google ads
£4,200TE
Leah Cole
Whitening · Instagram
£450LC
Contacted
Ravi Patel
Implant · website
£2,800RP
Consult booked
Nadia Farah
Veneers · referral
£6,000NF
Ben Ford
Invisalign · Meta
£3,900BF
Won
Hannah Reid
Composite bonding
£1,800HR
03 · Front Desk
Recalls
Patients due a visit are reminded automatically until they book.
- Automatic recall reminders
- Multi-step follow-up
- See who's overdue
- Keep the diary full
Recalls · October
318 patients due
Hannah Reid
Hygiene · due 12 Oct · SMS sent
Tom Ellis
Check-up · due 15 Oct · email opened
Nadia Farah
Check-up · 6 weeks overdue
Ben Ford
Hygiene · 3 months overdue
The Dentorb platform
One platform. Everything in it.
Your team, compliance, money and growth in one connected place. Explore what else you unlock.
- Rota, leave & overtimePlan shifts, approve leave, track overtime
- My PortalSelf-service hub for every staff member
- To-do & tasksAssign tasks that land in each person's portal
- Compliant messengerAudited team messaging built for CQC
- Meetings & 1:1sRecorded, summarised and e-signed
- Anonymous VoiceLet staff raise things safely
- HR casesLog and manage HR cases properly
- Leaderboards & KPIsMonthly team rankings that celebrate progress
- Staff compliance & trainingMandatory training and documents tracked
- Practice compliancePolicies, audits and checks in one place
- Compliance newsLatest CQC and GDC updates
- Pay engineStaff payroll and dentist pay, calculated
- Debt chasingSee and recover outstanding balances
- Membership plansRun your own practice plans
- CPD Learning Centre100+ hours of CPD for all staff
- PDP assigning & trackingPersonal development plans for every clinician
- Mandatory training by roleCourses for nurses, dentists and managers
- Self-service learningStaff learn and log CPD themselves
- Files & before/aftersTagged TCO photos by treatment
- Inventory & equipmentStock, equipment, who has what
- Organic growthGoogle profile, SEO, reviews, social, content
- Paid adsGoogle and Meta ads performance
- Email & SMS marketingCampaigns, automations and recalls
- Unified inboxCalls, email, WhatsApp, chat in one place
- Leads pipelineTurn enquiries into booked patients
- RecallsAutomated recall workflow
- Dentorb AIComing at launch
- All featuresExplore everything